Contact Us

We're here to help! Whether you have questions about our products, need assistance with an order, or require technical support, our team is ready to assist you.

Get In Touch

Customer Service Hours:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday - Sunday: Closed

Email:
For general inquiries: info@bio-peptides-uk.com
For order support: orders@bio-peptides-uk.com
For technical questions: support@bio-peptides-uk.com

Before You Contact Us

Please check our FAQ page - you may find the answer to your question there!

What to Include in Your Message

To help us assist you more efficiently, please include:
- Your order number (if applicable)
- Detailed description of your inquiry
- Any relevant product information
- Your preferred method of contact

Response Time

We aim to respond to all inquiries within 24 hours during business days. During peak periods, response times may be slightly longer.

Research Inquiries

For technical questions about peptide applications, storage, or reconstitution, please provide as much detail as possible about your research requirements so we can provide the most accurate guidance.

Bulk Orders

For institutional or bulk order inquiries, please contact us directly for custom pricing and delivery arrangements.